Kent brings Five-Star Service to premium addresses from Park Avenue to Ocean Drive. We appreciate that our customers, and their residents, expect a level of propriety and care that is nothing less than exceptional.
To this end, our concierges and front desk professionals undergo a training program borrowed from the world’s finest resorts and perfected by our own team of residential hospitality experts. Suffice it to say, that our focus is on ensuring we can provide whatever residents desire, whenever they desire it.
There’s A Science to Service
Behind every great achievement in service, there’s a lot of legwork. We partner with neighborhood vendors and local “hot spots” to make it easy to deliver for your residents. We submit monthly quality assurance reports so you can see how well we represent your brand and building. Our goal is to maximize the service levels, while optimizing efficiencies, to afford you the best possible terms.
Kent Hospitality Services Include
- Concierge Personnel
- Front Desk Associates
- Package Attendants
- Lobby Attendants
- Doorman Services
- Daily Housekeeping