Security is the talk of the town. From investing in the latest technology surveillance cameras to modern facial recognition systems, companies are leaving no stone unturned to ensure the safety of their premises. As important as the equipment is however, adding a physical security force to the technology will enhance security a hundred fold.

With 3,010 crimes per 100k people taking place in Tampa, the implementation of strict security measures in offices and home is critical. However, before lying on a bed of roses people have to be wary of thorns. This is the case with security guard companies in Tampa. Why? Let’s find out.

Service Not Up to the Mark

It is a fact that most of the security officers in Tampa are either unqualified or unmotivated, which limits their professional service. Many times, security guards are hired only to fill vacant slots, with little or no forethought to the bigger picture of ensuring whether or not they can truly protect and guard the premises. Rather than taking a proactive approach, the guards are content to observe and report.

There is a genuine need for improvement in security service in the city of Tampa. A few measures that can be implemented to improve security officer service are discussed below.

Improving Your Security Guard Service

Screen Guards Qualifications

Before security officers can begin working professionally, they undergo strict training. Various security agencies have a training regimen for the selected candidates that meet the industry standards. However, if you are not too confident about the claims of the company, you may want to investigate the type and style of training being implemented by the security firm to verify if it is adequate.

A good option is to conduct a short interview with the security guard before they are assigned to your property to explain your unique requirements and to get a feel for the officer. This will confirm that the men and women who are provided by the security agency are prepared and polished and will meet your expectations.

Review the Supervision

Solid and consistent supervision of the security officer is one of the most important factors of a good security guard service. A company not providing proper supervision indicates that it is not paying enough attention to avoiding mistakes, problems, and complaints. The absence of oversight also takes away the opportunity for the officer to learn and to improve his work. The unsupervised officer may develop a feeling that his work is not that significant, which can lead to unacceptable practices including unprofessional behavior, tardiness, inattention, and even theft.

It is very important to research and confirm that your security guard company has a system in place to supervise the work of the security officers. Officer tour tracking systems and officer check-ins are two ways to oversee the professionals remotely. You can even ask the agency to implement these methods so as to ensure the safety of your property.

Inspect the Officers

You must take the time to conduct after hours inspections of your guards. These random spot-checks will help you know what’s being done to keep your premises secure while you are not present. During the check discuss the duties and responsibilities of the security officer so that you are confident s/he understands his or her job.

Meet With the Security Company Often

Organize regular meetings with your security company to provide regular feedback on the service. Without your feedback, the company will never know if they are meeting your expectations or falling short.  Partner with the security company to come up with a clear-cut action plan together so you will receive the best service possible for your premises.

Bottom Line

For property owners or business heads, safekeeping of their premises is sometimes just a matter of putting the right procedures in place. It is vital that everyone involved in the security process understand what is expected and what they need to do to meet the expectations. These steps are just an outline for you to consider, there’s lot more you can do to improve the security officer service of your property in Tampa.